QUANTELLOVENTURES PRIVATE LIMITED, operating the brand Creators Bridge (accessible at snapthestreets.in), is committed to protecting your data and your privacy. This Privacy Policy explains what we collect, why, and the choices you have.
A. Introduction and Scope
This Privacy Policy explains how QUANTELLOVENTURES PRIVATE LIMITED, a company incorporated under the Companies Act, 2013, having its registered office at #67 Jyothi Nivas College Road, 5th Block, Industrial Area, Koramangala, Bengaluru, Karnataka – 560095 (“Company”, “we”, “us”, “our”), collects, uses, processes, stores, transfers, and discloses information relating to users (“you”, “your”, “user”) who access or use our website or services (collectively, the “Platform”).
This Policy applies to all interactions with the Platform, whether online or offline, and forms an integral part of the Company’s Terms & Conditions.
B. Applicable Data Protection Laws
Our information practices are governed by:
- The Digital Personal Data Protection Act, 2023
- The Information Technology Act, 2000
- The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- Other applicable laws, rules, regulations, and guidelines in force in India
All references to “Personal Information” and “Sensitive Personal Data or Information” carry the meaning assigned under applicable Indian law.
C. Categories of Information Collected
1. Identification and Contact Data
When you submit an enquiry as a business (“Brand”) or a creator, we collect the details you provide — such as your name, WhatsApp number, email address, city, brand or business name, industry or category, and, for creators, social handles and audience details.
2. Transaction-Related Information
We do not store payment card details, bank account information, or financial credentials. Where a campaign is booked, we may retain limited non-financial records (such as booking references and confirmation details) strictly for operational and compliance purposes.
3. Platform Interaction and Usage
Information generated through your use of the Platform, such as pages viewed, interactions, preferences, and similar signals collected through cookies and comparable technologies.
4. Technical, Device, and Location Information
Information such as IP address, device identifiers, browser type, operating system, and access timestamps. Communications with us over WhatsApp, email, or phone may be retained for coordination, quality, and record-keeping.
D. Purposes for Processing Information
Your information is collected and processed for these legitimate purposes:
- Responding to your enquiry and coordinating a campaign or engagement
- Matching Brands with suitable Creators for activations
- Facilitating bookings, scheduling, and communication
- Providing support and responding to your queries
- Sending service-related and permitted promotional messages
- Ensuring Platform security and preventing fraud or misuse
- Analysing and improving how the Platform performs
E. Methods and Sources of Collection
Information may be collected:
- Directly from you when you submit a form, message us, or transact
- Through your use of devices to access the Platform
- From business partners, affiliates, or service providers
- From publicly available sources or social media platforms
- From third parties who share information with your consent
F. Storage, Processing, and Cross-Border Transfers
Information may be stored and processed in India and/or other jurisdictions where the Company, its affiliates, or service providers maintain infrastructure. Appropriate security safeguards are applied in accordance with applicable law.
G. Disclosure and Sharing of Information
Your information may be shared on a need-to-know basis with:
- Creators or Brands, as necessary to coordinate a campaign you are part of
- Service providers and operational partners
- Marketing, analytics, and communication vendors
- IT, cloud, and security service providers
- Professional advisors such as auditors and legal consultants
- Government authorities, regulators, or courts where required by law
- Any third party with your consent or for legitimate business interests
H. Use of Cookies and Tracking Tools
The Platform uses cookies and similar technologies to enhance your experience, analyse usage patterns, and improve our services. You may disable cookies through your browser settings; however, certain features may not function correctly. We do not control cookies deployed by third parties.
I. Your Rights and Choices
Subject to applicable law, you have the right to:
- Access, correct, or request deletion of your personal information
- Withdraw consent where processing is based on consent
- Opt out of marketing communications at any time
- Manage cookies and tracking preferences through your browser
- Nominate another individual to exercise your rights in the event of death or incapacity, as provided under the Digital Personal Data Protection Act, 2023
Requests may be made using the contact details below.
J. Data Security and System Limitations
We apply reasonable administrative, technical, and physical safeguards to protect information. However, no digital system is entirely secure, and users acknowledge the inherent risks of online data transmission. We are not liable for data loss or service disruption caused by events beyond our reasonable control, including technical failures or force majeure events.
K. Refund Information
Refunds are processed in accordance with our Refund & Cancellation Policy. Eligibility depends on campaign status, the stage of coordination, and applicable deductions.
L. Retention
We retain personal information only for as long as necessary for the purposes set out in this Policy, or as required to comply with legal, accounting, or reporting obligations, after which it is deleted or anonymised.
M. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in law, technology, or business practices. Continued use of the Platform following updates constitutes acceptance of the revised Policy.
N. Contact & Grievance
For questions, concerns, or requests relating to your privacy:
QUANTELLOVENTURES PRIVATE LIMITED
Registered Office: #67 Jyothi Nivas College Road, 5th Block, Industrial Area,
Koramangala, Bengaluru, Karnataka – 560095, India
Email: hello@snapthestreets.com
O. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India. Courts at Bengaluru, Karnataka have exclusive jurisdiction.